A specialist creative technology consultancy for clever brands.
Hi, I’m Elliot. I’ve spent 25 years of delivering digital and technology solutions to organisations of all shapes and sizes. I launched RELEVANT CX to help you look at your tech from every angle and deliver better experiences.
From
every
angle.
It’s the crossover episode you’ve been waiting for.
From top-down strategy to hands-on implementation, R—CX approaches each challenge with a holistic view across people, process and technology.
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Get the band back together.
With a broad set of learnings from real-world experience, R—CX works with leadership, marketing and technology teams to unearth the opportunities hidden in silos and platforms—the hidden gems that transform your organisation and drive growth and fanatic customers.
R—CX offers an embedded partnership that combines strategic vision with practical execution and expertise in crafting comprehensive strategies, to align technology with outcomes.
Things that make you go mmmm.
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Technology & Platform Management
Oversight and management of your customer experience tech stack.
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Agency & Vendor
Oversight
Don’t get sent into a spiral. Learn who to trust and who to drop.
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Marketing & Technology
Alignment
Get your tech aligned with your strategy to understand where the real value is.
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Customer Experience
Enablement
Don’t know where to start? Get the low-down and a path forward.
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Ecommerce Systems
Support
Just get things sorted. From the small 1%-ers to the big hairy problems.
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Platform & Vendor
Selection
Out with the old? Get the right advice on where to head next.
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Integration, Automation & AI Strategy
Don’t let the tech bros have all the fun. Simple process improvements go a long way.
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Retained Strategy &
Support
A reliable, supportive team member to keep things ticking along.
Worked with:
Frankie4 〰️ Telstra 〰️ Scotch & Soda 〰️ Xero 〰️ Athlete's Foot 〰️ Ceres Tag 〰️ P.E. Nation 〰️ Rebecca Vallance 〰️ Australian Sports Nutrition 〰️ Universal Store 〰️ The Hamper Emporium 〰️ Anaconda 〰️ MTB Direct 〰️ Mountain Designs 〰️ Beserk 〰️ Calexico 〰️ Naked Harvest 〰️ CUE 〰️ MXStore 〰️ Teammoto 〰️ Nutrition Warehouse 〰️ d+k Active 〰️ Spotlight 〰️ Icon By Design 〰️ Morgan Sports 〰️ Wahu Sports 〰️ ABC Shop 〰️ Edible Blooms 〰️ Gifts Australia 〰️ Bicycles Online 〰️ & more...
Local.
And Global.
RELEVANT CX operates across EU and Australia, and works with clients globally.
Let’s chat and talk about how we can make magic together.
Spain
Barcelona,
Cataluña
Australia
Brisbane,
Queensland
Go on, we’ll get coffee.